Tulip blossom neck chains

We aim to dispatch orders within the estimated processing time mentioned on our website. Delivery times may vary depending on your location and courier services. We are not responsible for delays caused by shipping partners, weather conditions, or unforeseen circumstances.

Return, Exchange & Refund Policy:

Effective Date: 11/07/2026

At Chamori, customer satisfaction is our priority. Please read our policy carefully before making a purchase.

• Returns

Returns are accepted only if:

- You receive a damaged, defective, or incorrect product.

- The return request is made within 48 hours of delivery.

- The product is unused, unworn, and returned in its original packaging.

• Items Not Eligible for Return

We do not accept returns or exchanges for:

- Change of mind.

- Products that have been worn or used.

- Items damaged due to improper handling or misuse.

- Products purchased during clearance or special sale (unless damaged).

- Earrings, due to hygiene reasons, unless they are damaged or incorrect.

• Exchange Policy

Eligible products may be exchanged for the same item or another product of equal value, subject to stock availability.

• Return Process

To request a return or exchange:

1. Contact us within 48 hours of delivery.

2. Share your order number along with clear photos or an unboxing video showing the issue.

3. Our team will review your request within 2–3 business days.

4. If approved, we will provide return instructions.

• Refunds

Once the returned product is received and inspected:

- Approved refunds will be processed to the original payment method within 5–10 business days.

- Shipping charges are non-refundable unless the error was on our part.

• Damaged During Transit:

If your package arrives damaged, please record an unboxing video and contact us immediately. Claims without sufficient proof may not be accepted.

• Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

Contact Us

On Our Instagram page for more queries.